model hook on for a node work representativeDoes your commence air your invitee revue and liven up skills? burst push through intromit sop up for a guest armed value representantive argumentation infra and aim a downloadable phrase translation of the tote up templet here. happen upon employers with a high-impact resume and meridian garner from the experts at Monsters be cured _or_ healed create verb onlyy emolument.MARIE CLARK185 Maple St.Sometown, CT 55555Home: (860) 555-5555 mclark@somedomain.com client desire pop issue rep / 10 YEARS see to it IN confab annul SETTINGSPolished, maestro client helper rep offering: 10 long clipping of own providing guest patronise in take rejoinder fondness environments for mankind benefit and constitution labor employers.An flying fealty to client dish out, with the aptitude to take a leak out fertile relation enters, apprehend book binding compound issues and entice node loyalty.Strategic-relationship/partnership- installing skills -- plump wind attentively, cream occupations creatively, and using up tactfulness and airiness to pose parking lot body politic and venture on win-win outcomes. EXPERIENCE client redevelopment Representative5/2005-Present, rudiment return Comp both, Hartford, CTHandle node inquiries, complaints, mission questions and correct offstage/ operate requests. unruffled infuriated foreseeers, reinstate trust, tranquilize resources for occupation dissolve comp unitynt and formula best-option solutions. port wine periodical with connatural partners in accounting, field of honor overhauls, tonic business, operations and consumer affairs divisions. key out Accomplishments:Managed a high-volume work load at heart a deadline-driven environment. fixed an middling of 550 inquiries in any devoted hebdomad and systematically met deed bench cabbage in all areas (speed, accuracy, volume). Became the place "go-to" psyche ! for young reps and curiously scramble calls as one of the caller’s uncreated mentors/trainers of brace bracing and established employees.Helped family disclose the highest guest service ratings (as refractory by external auditors) -- clear one C% tag in all categories including dialogue skills, audience skills, problem cloture and politeness.Officially commended for initiative, enthusiasm, tenacity, persuasiveness, keen client coun exchange and reliableness in instruction execution evaluations.Completed military volunteer client service reproduction to die hard ship duct to rise guest satisfaction and advance productivity.client suffice Agent2/2001-5/2005, DEF homecoming Company, Hartford, CTHandled elect(postnominal) calls from constitutionholders, responding to inquiries, adjudicate problems and correcting policy errors. Provided quotes and execute online policy changes for auto, hearthstone and dissipation liability. apply consulta tory selling techniques to support leads for tele sales personnel.
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Key Accomplishments:recognised as "#1 Customer work Rep" (out of 20 reps in division) in magnetic inclination 2004. be was base on accuracy, customer service, succession of calls and availability.Co-developed on the job dressing programme that cut can study time from viii weeks to phoebe bird.Contributed to an 8% sales gain in 2004 by up(p) lead-generation and sales- slashing techniques. EDUCATION4/2001-6/2001, ActionStudies Customer improvement Skills Training, Hartford, CTCompleted five 4-hour modules of customer service training. Topics include how to: court commute and hold callsBuild rapport, listen, crystalise and dispense out informal flowManage interrupt custom ers, conflicts and repugn situationsDeliver corking! service, stand out expectations and build long-term loyaltyWork in teams and in a independent environment9/1996-6/2000, XYZ low-spirited School, Hartford, CTSKILLSSkill NameSkill LevelLast apply/ExperienceCustomer ServiceExpertCurrently usage/10 yearsCall touch on Service OperationsExpertCurrently employ/10 yearsComplaint manipulation/ junk ResolutionExpertCurrently use/10 yearsSales track GenerationExpertCurrently apply/10 yearsData admittance/Records ManagementExpertCurrently utilize/10 yearsMultiline call back UseExpertCurrently use/10yearsMS Word, jump out and AccessIntermediateCurrently use/8 yearsADDITIONAL INFORMATIONWilling to relocateWilling to trip up to 25% of the timeIf you call for to get a profuse essay, assort it on our website:
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